| 000 | 01998nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | NULRC | ||
| 005 | 20250520100544.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a750674490 | ||
| 040 | _cNULRC | ||
| 050 | _aHD 69.P75 .P49 2001 | ||
| 100 |
_aPhillips, Jack J. _eauthor |
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| 245 | 4 |
_aThe Project management scorecard : _bmeasuring the success of project management solutions / _cJack J. Phillip, Timothy W. Bothell and G. Lynne Snead |
|
| 260 |
_a[Armsterdam] : _bButterworth Heinemann ; _cc2001 |
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| 300 |
_axxi, 353 pages: _billustrations ; _c24 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | _aPART 1: SETTING THE STAGE -- Chapter 1. Project management issues and challenges -- Chapter 2. The project management process -- Chapter 3. Project management solutions -- Chapter 4. The project management scorecard -- PART II: THE SEVEN MEASURES -- Chapter 5. How to measure reaction and satisfaction -- Chapter 6. How to measure skill and knowledge changes during the project -- Chapter 7. How to measure implementation, application, and progress -- Chapter 8. How to capture business impact data -- Chapter 9. How to calculate and interpret ROI -- Chapter 10. Identifying intangible measures of a project management solution -- Chapter 11. Monitoring the true costs of the project solution -- PART III: KEY ISSUES WITH THE MEASURES -- Chapter 12. How to isolate the effects of project management solutions -- Chapter 13. How to convert business measures to monetary values -- PART IV: CHALLENGES -- Chapter 14. Forecasting ROI: how to build a business case for the project management solution -- Chapter 15. How to provide project feedback and communicate results to the client -- Chapter 16. Overcoming resistance and barriers to the project management scorecard -- Appendix: Establishing an effective PM culture | ||
| 650 | _aPROJECT MANAGEMENT | ||
| 700 |
_aBothell, Timothy W. ;Snead, G. Lynne _ejoint author;joint author |
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| 942 |
_2lcc _cBK |
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| 999 |
_c7747 _d7747 |
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