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003 NULRC
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020 _a9814057177
040 _cNULRC
050 _aHB 501.5 .S64 1997
100 _aSmilansky, Jonathan
_eauthor
245 4 _aThe New HR /
_cJonathan Smilansky
260 _aLondon, United Kingdom :
_bInternational Thomson Business Press,
_cc1997
300 _ax, 124 pages :
_billustrations ;
_c24 cm
504 _aIncludes index.
505 _aThe need for change in human resources -- Self-assessment -- Collecting feedback from internal customers -- Budget and activity analysis -- Improving the competence of human resource staff -- Establishing a long-term human resource strategy to support the business strategy -- Setting hard and soft targets for human resource service delivery -- Improving the human resource function
520 _aDealing directly with auditing the quality of service provided by HR departments, developing benchmarks and outlining proven methods and strategies for enhancing performance, this text not only explains ideas and concepts, but also shows how they are applied through extensive case examples.
650 _aPERSONNEL MANAGEMENT
942 _2lcc
_cBK
999 _c7705
_d7705