| 000 | 01226nam a2200205Ia 4500 | ||
|---|---|---|---|
| 003 | NULRC | ||
| 005 | 20250520100541.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a442238142 | ||
| 040 | _cNULRC | ||
| 050 | _aTX 911.3.M27 .N43 1991 | ||
| 100 |
_aNebel, Eddystone C. _eauthor |
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| 245 | 0 |
_aManaging hotels effectively : _blessons from outstanding general managers / _cEddystone C. Nebel |
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| 260 |
_aNew York : _bVan Nostrand Reinhold Company, Inc., _cc1991 |
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| 300 |
_axxviii, 436 pages : _billustrations ; _c24 cm. |
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| 504 | _aIncludes index. | ||
| 505 | _aThe environment of the hotel business -- Service, people, & profits in the hotel business -- An overview of strategic planning -- Planning in hotels -- Hotel organization -- Coordinating the activities of a hotel -- Hotel staffing -- Motivation -- Communication in hotels -- Leading people -- Leading organizations -- An overview of controlling hotel operations -- Controlling results: hotel revenues & costs -- Control: getting employees to do things right & to do the right things -- The GMs' background & personal characteristics -- The day-to-day activities of outstanding hotel managers. | ||
| 650 | _aHOTEL MANAGEMENT | ||
| 942 |
_2lcc _cBK |
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| 999 |
_c7611 _d7611 |
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