000 02173nam a2200217Ia 4500
003 NULRC
005 20250520100541.0
008 250520s9999 xx 000 0 und d
020 _a838906796
040 _cNULRC
050 _aZ 678.85 .T45 1996
100 _aZweizig, Douglas
_eauthor
245 4 _aThe Tell it! manual :
_bthe complete program for evaluating library performance /
_cDouglas Zweizig [and three others].
260 _aChicago :
_bAmerican Library Association,
_cc1996
300 _avii, 270 pages :
_billustrations ;
_c28 cm.
504 _aIncludes index.
505 _aContents: Ch. 1. Overview of TELL IT! / Douglas Zweizig -- Ch. 2. Talk About the Vision: The Heart of Your Library / Jane Robbins -- Ch. 3. Explore Alternatives and Design Your Approach / Douglas Zweizig -- Ch. 4. Learn From What's Happening / Douglas Zweizig -- Ch. 5. Let People Know What Happened : Telling the Story / Amy Owen -- Ch. 6. Integrate Results with Ongoing Services and Think about How It All Worked / Douglas Zweizig -- Ch. 7. Overview of Adult Learning / Robert O. Ray -- Ch. 8. Planning Training Activities: A Checklist / Ruby A. Licona -- Ch. 9. The Evaluation of Continuing Education / Debra Wilcox Johnson -- Ch. 10. Training Outlines and Guidelines / Debra Wilcox Johnson -- Ch. 11. Training in the TELL IT! Approach / Douglas Zweizig -- Ch. 12. Evaluation Methods / Debra Wilcox Johnson -- Ch. 13. Choosing an Evaluation Method / Debra Wilcox Johnson -- Ch. 14. Questionnaires / Keith Curry Lance and Debra Wilcox Johnson -- Ch. 15. Interviewing / Jane Robbins -- Ch. 16. Focus Groups / Debra Wilcox Johnson -- Ch. 17. Gathering Numbers for Evaluation / Douglas Zweizig -- Ch. 18. Observation / Douglas Zweizig and Debra Wilcox Johnson -- Ch. 19. Attitude Measurement / Ronald Powell -- Ch. 20. Making Sense of Narrative Responses / Michele Besant
520 _aA step-by-step guide to planning, developing and implementing library evaluation programmes that optimize a library's strengths and its value to the community. The book includes stories from libraries whose programmes have been successful.
650 _aLIBRARIES -- EVALUATION
942 _2lcc
_cBK
999 _c7597
_d7597