000 | 00911nam a2200181Ia 4500 | ||
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003 | NULRC | ||
005 | 20250520094816.0 | ||
008 | 250520s9999 xx 000 0 und d | ||
040 | _cNULRC | ||
050 | _aHD 62.15 .S73 [c?] | ||
245 | 4 |
_aThe Total quality protfolio : _bThe senior executive's guide to implementing quality. |
|
260 |
_aSwitzerland : _bStrategic Direction Publishers Ltd., _c[c?] |
||
300 |
_a212 pages : _billustrations ; _c30 cm |
||
505 | _aIntroduction -- Getting started with total quality -- Quality's leading thinkers -- The total quality model in services and manufacturing -- Achieving a customer focus -- Applying quality standards -- Extending quality : around the world and across the organization | ||
520 | _aTotal quality is the definitive tool for organizations that want to survive and prosper into the 21st century. | ||
650 | _aTOTAL QUALITY MANAGEMENT | ||
942 |
_2lcc _cBK |
||
999 |
_c3168 _d3168 |