000			01259nam a2200217Ia 4500
003			NULRC
005			20250520094813.0
008			250520s9999 xx 000 0 und d
020			_a471687103
040			_cNULRC
050			_aTX 911.3.M27 .B37 2007
100			_aBardi, James A. _eauthor
245		0	_aHotel front office management / _cJames A. Bardi
250			_aFOURTH EDITION.
260			_aNew Jersey : _bJohn Wiley & Son, Inc., _cc2007
300			_a468 pages : _billustrations ; _c24 cm.
504			_aIncludes index.
505			_aPreface -- Acknowledgements -- Chapter 1. Introduction to Hotel Management -- Chapter 2. Hotel Organization and the Front Office Manager -- Chapter 3. Effective Interdepartmental Communications -- Chapter 4. Property Management System -- Chapter 5. Systemwide Reservations -- Chapter 6. Revenue Management -- Chapter 7. Guest Registration -- Chapter 8. Managing the Financials -- Chapter 9. Guest Checkout -- Chapter 10. Preparation and Review of the Night Audit -- Chapter 11. Managing Hospitality -- Chapter 12. Training for Hospitality -- Chapter 13. Promoting In-House Sales -- Chapter 14. Security -- Chapter 15. Executive Housekeeping -- Glossary -- Index.
650			_aHOTEL MANAGEMENT
942			_2lcc _cBK
999			_c3015 _d3015