000 01585nam a2200205Ia 4500
003 NULRC
005 20250520094809.0
008 250520s9999 xx 000 0 und d
020 _a9789814296694
040 _cNULRC
050 _aHF 5415 .K87 2011
100 _aKurtz, David L.
_eauthor
245 0 _aPrinciples of Marketing /
_cDavid L. Kurtz
260 _a[Place of publication not identifed] :
_b[publisher not identified],
_cc2011
300 _a820 pages ;
_c23 cm.
504 _aIncludes index.
505 _aChapter 1. Marketing: The art and science of satisfying customer -- Chapter 2. Strategic planning in contemporary marketing -- Chapter 3. The marketing environment, ethics, and social responsibility -- Chapter 4. E-business: Managing the customer experience -- Chapter 5. Consumer behavior -- Chapter 6. Business-to-business (B2B) marketing -- Chapter 7. Global marketing -- Chapter 8. Marketing research and sales forecasting -- Chapter 9. Market segmentation, targeting, and positioning -- Chapter 10. Relationship marketing and customer relationship management (CRM) -- Chapter 11. Product and service strategies -- Chapter 12. Developing and managing brand and product categories -- Chapter 13. Marketing channels and supply chain management -- Chapter 14. Retailers, wholesalers, and direct marketers -- Chapter 15. Integrated marketing communications -- Chapter 16. Advertising and public relations -- Chapter 17. Personal selling and sales promotion -- Chapter 18. Pricing concepts -- Chapter 19. Pricing strategies
650 _aMARKETING
942 _2lcc
_cBK
999 _c2844
_d2844