000			01663nam a2200241Ia 4500
003			NULRC
005			20250520094802.0
008			250520s9999 xx 000 0 und d
020			_a9780071105835
040			_cNULRC
050			_aHF 5718 .A54 2007
100			_aAngell, Pamela A. _eauthor
245		0	_aBusiness communication design: _bcreativity, strategies, and solutions / _cPamela A. Angell
250			_aSecond Edition
260			_aMaidenhead : _bMcGraw Hill Education, _cc2007
300			_axxviii, 612 pages : _billustrations ; _c25 cm.
365			_bUSD2495
504			_aIncludes bibliographical references.
505			_a1 The Basics -- 2 How Business Communicates -- 3 Creating Effective Messages -- 4 Listening: A Silent Hero -- 5 Creating and Using Meaning -- 6 Designing Messages with Words -- 7 Designing Oral Presentations -- 8 Business Writing Design -- 9 Direct and Indirect Communication Strategies -- 10 The Business of Reports: Informal and Formal Report Writing -- 11 Writing Strategies for Reports and Proposals -- 12 Culture: Inside and Out -- 13 Interpersonal and Collaborative Messages -- 14 The Business of Change and Conflict -- 15 Creating a Career and Designing Resumes -- 16 Interviewing to Get the Job -- 17 Creativity and Visual Design
520			_aEmphasizes the role of critical and creative thinking in the communication process. This book offers a model for message design that focuses on the needs of the people involved in the communication and the circumstances of the message. It addresses the variety of communication options that modern workers face.
650			_aBUSINESS COMMUNICATIONS
942			_2lcc _cBK
999			_c2560 _d2560