000 01264nam a22002657a 4500
003 NULRC
005 20250621100610.0
008 250621b ph ||||| |||| 00| 0 eng d
040 _cNULRC
050 _aUGT CTHM BSHM .A45 2025
100 _aAlim, Kyle Joshua B.
_eauthor
245 _aExamining customer satisfaction with e-service quality and food quality in online food delivery platforms /
_cKyle Joshua B. Alim [and four others]
260 _aManila :
_bNational University,
_c2025.
300 _ax, 155 leaves ;
_c30 cm.
504 _aIncludes bibliographical references.
505 _aChapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References.
520 _aThe study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction.
690 _aE-SERVICE
690 _aONLINE DELIVERY
700 _aBelleza, Justine M.
_eco-author
700 _aCapulong, Stephanie Gayle M.
_eco-author
700 _aEgonia, Jane Miles C.
_eco-author
700 _aTuazon, Andrea A.
_eco-author
942 _2lcc
_cTHESIS
_n0
999 _c22688
_d22688