000			01596nam a2200241Ia 4500
003			NULRC
005			20250520103022.0
008			250520s9999 xx 000 0 und d
020			_a9786214063222
040			_cNULRC
050			_aHF 5549.5 .B35 2022
100			_aBaluyot, Michael Bhobet _eauthor
245		0	_aMulticultural diversity in workplace for the tourism professional / _cMichael Bhobet Baluyot and Ma. Dina Jimenez
260			_aManila, Philippines : _bMindshapers Co. Inc., _cc2022
300			_aviii, 128 pages : _billustrations ; _c22 cm.
365			_bPHP284
504			_aIncludes bibliographical references.
505			_aChapter 1 Introduction to multicultural diversity and the concept of culture -- Chapter 2 Concept of diversity -- Chapter 3 Concept of cultural diversity -- Chapter 4 Multicultural organization -- Chapter 5 Cultural diversity management -- Chapter 6 Cultural adaptation and cultural competence -- Chapter 7 Business case for managing cultural diversity -- Chapter 8 Working in a diverse environment -- Chapter 9 Managing culturally diverse team -- Chapter 10 Managing conflicts and cross-cultural communication -- Chapter 11 Hospitality and tourism workplace diversity.
520			_aThe textbook provides varied and relevant activities and opportunities to determine the students understanding of the key concepts, theories and to demonstrate core competencies, skills, knowledge and attitude as prescribed by tourism and hospitality industry.
650			_aTOURISM -- PROFESSIONAL
700			_aJimenez, Ma. Dina _eco-author
942			_2lcc _cBK
999			_c21479 _d21479