000			01428nam a2200253Ia 4500
003			NULRC
005			20250520103004.0
008			250520s9999 xx 000 0 und d
020			_a9786210403831
040			_cNULRC
050			_aHF 5549.5.M5 .A43 2020
100			_aAlcuaz, Vic _eauthor
245		0	_aMulticultural diversity in the workplace for the tourism professional / _cVic Alcuaz and Ma. Christina G. Aquino
250			_aFirst Edition
260			_aQuezon City, Philippines : _bRex Book Store, _cc2020
300			_av, 189 pages ; _c26 cm.
365			_bPHP375
504			_aIncludes index.
505			_aCHAPTER 1. Understanding culture -- 2. Key Features of Culture -- 3. Tourism and the tourism professional -- 4. Multicultural Diversity in tourism -- 5. Multicultural Diversity among tourism-related professions -- 6. Diversities: Simple and complex -- 7. Handling Guest or Customer diversities -- 8. Handling Multicultural peer diversities -- 9. When your superior is diverse -- 10. Diversities in diverse champion -- 12. Five ways to become a diversity Champion -- 12. Benefits of a diverse Workforce.
520			_aThis textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person and the workplace as provided by Ms. Aquino.
650			_aHOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
700			_aAquino, Ma. Christina G. _eco-author
942			_2lcc _cBK
999			_c20707 _d20707