000			01411nam a2200217Ia 4500
003			NULRC
005			20250520102950.0
008			250520s9999 xx 000 0 und d
020			_a9788178802770
040			_cNULRC
050			_aTX 911.3.M27 .R38 2018
100			_aRatti, Manish _eauthor
245		0	_aHospitality management : _btheories and practices / _cManish Ratti
260			_aNew Delhi, India : _bRajat Publications, _cc2018
300			_a287 pages ; _c24 cm.
504			_aIncludes bibliographical references and index.
505			_a1. Hospitality and hospitality management -- 2. Multi-unit management in the hospitality industry -- 3. Quality management in hospitality industry -- 4. Service innovation and customer choices -- 5. Business development and service improvement -- 6. Service delivery in the hospitality industry -- 7. Marketing in travel agency -- 8. Organiztional trend analysis -- 9. Hospitality operations : strategy, risk and decentalization -- 10. Hotel management in 21st century -- 11. Experience rules : a scenario for the hospitality and leisyre industry 2010 A.D. -- 12 Hotel Management techniques for 21st century -- 13. Common problems
520			_aThis book is substantially based on the authentic information derives from various authoritative sources, penned by leading experts in the field.
650			_aHOSPITALITY INDUSTRY -- MANAGEMENT
942			_2lcc _cBK
999			_c20040 _d20040