000 00980nam a2200205Ia 4500
003 NULRC
005 20250619141850.0
008 250520s9999 xx 000 0 und d
020 _a9786214060177
040 _cNULRC
050 _aHD 62.15 .G83 2015
100 _aGuasch, Juan Martin
_eauthor
245 0 _aTotal quality management /
_cJuan Martin Guasch
260 _aManila, Philippines :
_bMindshapers Co. Inc.,
_cc2015
300 _aviii, 212 pages ;
_c27 cm.
365 _bPHP335
505 _aI. Introduction -- II. Beginnings of TQM -- III. Innovators of TQM -- IV. Basic tools of quality control -- V. Total quality management -- VI. TQM in American hotels -- VII. TQM in car manufacturing -- VIII. TQM in hospitals -- IX. TQM in hotel/restaurants : a case study in Greece -- X. An integrated TQM approach for beef production -- XI. TQM in cruise ships -- XII. TQM in education -- XIII. The Cost of quality.
650 _aTOTAL QUALITY MANAGEMENT
942 _2lcc
_cBK
999 _c19582
_d19582