| 000 | 01016nam a2200217Ia 4500 | ||
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| 003 | NULRC | ||
| 005 | 20250619143538.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a9814096873 | ||
| 040 | _cNULRC | ||
| 050 | _aHD 62.15 .D67 2004 | ||
| 100 |
_aDomingo, Rene T. _eauthor |
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| 245 | 0 |
_aQuality means survival : _bcaveat vendidor, let the seller beware / _cRene T. Domingo |
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| 260 |
_aSingapore : _bPearson Education South Asia Pte Ltd, _cc2004 |
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| 300 |
_axiv, 357 pages ; _c22 cm. |
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| 504 | _aIncludes index. | ||
| 505 | _aPart 1. Why worry about quality? -- Part 2. Making Quality Happen -- Part 3. How "Total" is your quality. | ||
| 520 | _aThis work shows the reader why and how bad quality has destroyed companies, careers, customers, competitors and civilians. It shows why product recalls, environmental disasters, government red tape, medical malpractice and dissatisfied customers have the same root cause: quality management. | ||
| 650 | _aQUALITY MANAGEMENT | ||
| 942 |
_2lcc _cBK |
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| 999 |
_c19086 _d19086 |
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