000 | 00510nam a2200169Ia 4500 | ||
---|---|---|---|
003 | NULRC | ||
005 | 20250520102852.0 | ||
008 | 250520s9999 xx 000 0 und d | ||
020 | _a1884015832 | ||
040 | _cNULRC | ||
050 | _aHF 5415.5 .S7 1996 | ||
100 |
_aStamatis, D. H. _eauthor |
||
245 | 0 |
_aTotal quality service : _bprinciples, practices, and implementation / _cD. H. Stamatis |
|
260 |
_aDelray Beach, Florida : _bSt. Lucie Press, _cc1996 |
||
300 |
_axvi, 318 pages ; _c23 cm. |
||
942 |
_2lcc _cBK |
||
999 |
_c17403 _d17403 |