000 00606nam a2200193Ia 4500
003 NULRC
005 20250520102852.0
008 250520s9999 xx 000 0 und d
020 _a9780201608137
040 _cNULRC
050 _aHF 5415.5 .W56 1991
100 _aWhiteley, Richard C.
_eauthor
245 4 _aThe Customer-driven company :
_bmoving from talk to action /
_cRichard C. Whiteley
260 _aMassachusetts :
_bAddision-Wesley Publishing Company,
_cc1991
300 _a308 pages :
_billustrations ;
_c24 cm.
505 _aIncludes index.
650 _aCUSTOMER RELATIONS
942 _2lcc
_cBK
999 _c17402
_d17402