000			01214nam a2200217Ia 4500
003			NULRC
005			20250524104953.0
008			250520s9999 xx 000 0 und d
020			_a9789719654209
040			_cNULRC
050			_aTX 911 .M43 2016
100			_aMedina, Roberto G. _eauthor
245		0	_aHotel and resort front office management / _cRoberto G. Medina
260			_aMandaluyong City, Philippines : _bNational Book Store, _cc2016
300			_ax, 242 pages: _billustrations ; _c25 cm.
504			_aIncludes bibliographical references and index.
505			_aChapter1. Introduction -- Chapter2. Hotel organization and management -- Chapter3. Hotel departments -- Chapter4. Front office management -- Chapter5. Front office communication -- Chapter6. Reservations -- Chapter7. Reception -- Chapter8. Housekeeping -- Chapter9. Uniformed services .
520			_aSuggested item for mini-research are also included to provide teachers and students with guides to research topics. A mini case for each chapter is also provided to help students to get some exposure to decision-making. In addition, each chapters ends with an exercise.
650			_aHOTEL AND RESORT MANAGEMENT
942			_2lcc _cBK
999			_c16548 _d16548