000 01415nam a2200229Ia 4500
003 NULRC
005 20250520102827.0
008 250520s9999 xx 000 0 und d
020 _a9780073403229
040 _cNULRC
050 _aHF 5718 .R46 2015
100 _aRentz, Kathryn
_eauthor
245 0 _aBusiness communication /
_cKathryn Rentz and Paula Lentz
250 _aThird edition
260 _aBoston, Massachusetts :
_bMcGraw Hill Education,
_cc2015
300 _axvi, 347 pages :
_billustrations ;
_c28 cm.
365 _bUSD105.21
505 _aPart One: UNDERSTANDING BUSINESS COMMUNICATION -- Chapter 1: Communicating in the Workplace -- Chapter 2. Understanding the writing process -- Part Two: MASTERING WRITING AND PRESENTATION BASICS -- Chapter 3: Using Visuals in Written and Oral Communication -- Chapter 4: Using an Appropriate Style Part Three: WRITING EFFECTIVE MESSAGES -- Chapter 5: Writing Good-News and Neutral Messages -- Chapter 6: Writing Bad-News Messages -- Chapter 7: Writing Persuasive Messages and Proposals -- Part Four: WRITING EFFECTIVE REPORTS -- Chapter 8: Researching and Writing Reports -- Chapter 9: Writing Short Reports -- Part Five: DEVELOPING ADDITIONAL BUSINESS COMMUNICATION SKILLS -- Chapter 10: Communicating Orally -- Chapter 11: Communicating in the Job Search
650 _aBUSINESS COMMUNICATION
700 _aLentz, Paula
_eco-author
942 _2lcc
_cBK
999 _c16340
_d16340