000			02969nam a2200241Ia 4500
003			NULRC
005			20250619173012.0
008			250520s9999 xx 000 0 und d
020			_a9780262015080
040			_cNULRC
050			_aHD 30.2 .D35 2011
100			_aDalkir, Kimiz _eauthor
245		4	_aKnowledge management in theory and practice / _cKimiz Dalkir
250			_aSecond edition.
260			_aCambridge, Massachusetts : _bMIT Press, _cc2011
300			_axv, 485 pages : _billustrations ; _c24 cm.
365			_bUSD46.85
504			_aIncludes bibliographical references and index.
505			_a1. Introduction to knowledge management -- 2. The knowledge management cycle -- 3. Knowledge management models -- 4. Knowledge capture and codification -- 5. Knowledge sharing and communities of practice -- 6. Knowledge application -- 7. The role of organizational culture -- 8. Knowledge management tools -- 9. Knowledge management strategy -- 10. The value of knowledge management -- 11. Organizational learning and organizational memory -- 12. The KM team -- 13. Future challenges of KM -- 14. KM resources.
520			_aA comprehensive text and reference provides both substantive theoretical grounding and pragmatic advice on applying key concepts. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. It is a highly multidisciplinary field that encompasses both information technology and intellectual capital. This textbook and professional reference offers a comprehensive overview of the field of KM, providing both a substantive theoretical grounding and a pragmatic approach to applying key concepts. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, the text describes KM theory and practice at the individual, community, and organizational levels. It offers illuminating case studies and vignettes from companies including IBM, Xerox, British Telecommunications, JP Morgan Chase, and Nokia. This second edition has been updated and revised throughout. New material has been added on the information and library science perspectives, taxonomies and knowledge classification, the media richness of the knowledge-sharing channel, e-learning, social networking in KM contexts, strategy tools, results-based outcome assessments, knowledge continuity and organizational learning models, KM job descriptions, copyleft and Creative Commons, and other topics. New case studies and vignettes have been added; and the references and glossary have been updated and expanded.
650			_aKNOWLEDGEMENT MANAGEMENT
942			_2lcc _cBK
999			_c16084 _d16084