000			01969nam a2200241Ia 4500
003			NULRC
005			20250520102807.0
008			250520s9999 xx 000 0 und d
020			_a750663626
040			_cNULRC
050			_aGT 3405 .T86 2006
100			_aTum, Julia _eauthor
245		0	_aManagement of event operations / _cJulia Tum, Philippa Norton and J. Nevan Wright
260			_aHoboken, New Jersey : _bTaylor & Francis, _cc2006
300			_axxiii, 279 pages : _billustrations ; _c25 cm.
365			_bUSD44.67
504			_aIncludes bibliographical references and index.
505			_a1. Development of the proposed event operations management model -- 2. Event management : characteristics and definitions -- 3. Analysis of the external environment -- 4. Defining service provision -- 5. Customers, stakeholders and gap analysis -- 6. Analysis of the internal environment -- 7. Planning, product portfolios, and product and service development -- 8. Product development -- 9. Supply chain management -- 10. Location management and choice -- 11. Risk management for event managers -- 12. People power -- the most valuable resource? -- 13. Forecasting and capacity management -- 14. Scheduling and time management -- 15. Performance evaluation -- 16. Awareness of quality.
520			_a"Management of Event Operations provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders."--BOOK JACKET.
650			_aSPECIAL EVENTS -- MANAGEMENT
700			_aNorton, Philippa;Wright, J. Nevan _eco-author;co-author
942			_2lcc _cBK
999			_c15469 _d15469