| 000 | 01402nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | NULRC | ||
| 005 | 20250520102733.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a963403079 | ||
| 040 | _cNULRC | ||
| 050 | _aLB 2341 .L46 1994 | ||
| 100 |
_aLewis, Ralph G. _eauthor |
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| 245 | 0 |
_aTotal quality in higher education / _cRalph G. Lewis and Douglas H. Smith |
|
| 260 |
_aDelray Beach, Florida : _bSt. Lucie Press, _cc1994 |
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| 300 |
_axiii, 330 pages : _billustrations ; _c24 cm. |
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| 504 | _aIncludes index. | ||
| 505 | _a1. Why total quality? -- 2. Overview of total quality -- 3. The house of quality -- 4. Strategy management -- 5. Process management -- 6. Project management and team management -- 7. Individual management and task management -- 8. Implementation: the transforming process -- 9. ISO 9000 in training and education: a view to the future. | ||
| 520 | _aThe St. Lucie Press Series on Total Quality originated when it was recognized that the rapidly expanding field of Total Quality Management was neither well defined nor well focused. This realization, coupled with the current hunger for specific, how-to examples, led to the formulation of a plan to publish a series of subject-specific books on total quality, a new direction for books in the field to follow. | ||
| 650 | _aEDUCATION POLICY | ||
| 700 |
_aSmith, Douglas H. _eco-author |
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| 942 |
_2lcc _cBK |
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| 999 |
_c14096 _d14096 |
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