000			02608nam a2200253Ia 4500
003			NULRC
005			20250520102712.0
008			250520s9999 xx 000 0 und d
020			_a9780415738101
040			_cNULRC
050			_aJF 1525.P67 .D66 2015
100			_aDooren, Wouter van _eauthor
245		0	_aPerformance management in the public sector / _cWouter van Dooren, Geert Bouckaert and John Halligan
250			_aSecond edition.
260			_aLondon, United Kingdom : _bRoutledge, _cc2015
300			_ax, 230 pages : _billustrations ; _c24 cm.
365			_bUSD91.26
504			_aIncludes bibliographical references and index.
505			_a1. Introduction -- 2. Defining the Concepts -- 3. The History of Performance Management -- 4. Performance Measurement -- 5. Incorporation of Performance Information -- 6. The use of Performance Information -- 7. Users -- 8. Non-use -- 9. The Effects of Using Performance Information -- 10. The Future of Performance Management.
520			_aIn times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition of Performance Management in the Public Sector explores performance, as well as performance measurement, and making performance information useful for management. The book includes: - situates performance in some of the current public management debates, including some emerging discussions on the new public governance and neo-Weberianism; - discusses the many definitions of performance and how it has become one of the most contested agendas of public management; - examines the use as well as the non-use of performance information; - conveys a nuanced discussion of the so-called perverse effects of using performance indicators; - discusses the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and - explores the challenges and future directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information"
650			_aPERFORMANCE MANAGEMENT
700			_aBouckaert, Geert ;Halligan, John _eco-author;co-author
942			_2lcc _cBK
999			_c13365 _d13365