| 000 | 01097nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | NULRC | ||
| 005 | 20250520100707.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a9789814272520 | ||
| 040 | _cNULRC | ||
| 050 | _aHD 62.15 .E93 2009 | ||
| 100 |
_aEvans, James R. _eauthor |
||
| 245 | 0 |
_aQuality and performance excellence : _bmanagement, organization, and strategy / _cJames R. Evans |
|
| 250 | _aFifth edition | ||
| 260 |
_aAustalia : _bCengage Learning Asia Pte Ltd, _cc2009 |
||
| 300 |
_ax, 502 pages : _billustrations ; _c25 cm |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | _aFoundations of quality and performance excellence -- Performance excellence and organization theory -- Performance excellence and organizational behavior -- Leadership and implementation | ||
| 520 | _aThe book presents the basic principles and tools associated with quality and performance excellence and provides many illustrations and end-of-chapter cases that can be used as basis for class discussion. | ||
| 650 | _aTOTAL QUALITY MANAGEMENT | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c11645 _d11645 |
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