000 | 01182nam a2200253Ia 4500 | ||
---|---|---|---|
003 | NULRC | ||
005 | 20250520100707.0 | ||
008 | 250520s9999 xx 000 0 und d | ||
020 | _a9781285094595 | ||
040 | _cNULRC | ||
050 | _aTS 156 .E93 2014 | ||
100 |
_aEvans, James R. _eauthor |
||
245 | 0 |
_aManaging for quality and performance excellence / _cJames R. Evans and William Lindsay |
|
250 | _aNinth edition | ||
260 |
_aAustralia : _bSouth-Western Cengage Learning, _cc2014 |
||
300 |
_axxi, 697 pages ; _c26 cm |
||
365 | _bPHP6738.08 | ||
504 | _aIncludes bibliographical references and index. | ||
505 | _aPrinciples of quality -- Tools and techniques for quality -- Beyond quality management : managing for performance excellence | ||
520 | _aThe ninth edition of Managing for quality and performance excellence continues to embrace fundamental principles, criteria, and historical foundations of total quality, while proving a foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. | ||
650 | _aTOTAL QUALITY MANAGEMENT | ||
700 |
_aLindsay, William M. _eco-author |
||
942 |
_2lcc _cBK |
||
999 |
_c11616 _d11616 |