000 01182nam a2200253Ia 4500
003 NULRC
005 20250520100707.0
008 250520s9999 xx 000 0 und d
020 _a9781285094595
040 _cNULRC
050 _aTS 156 .E93 2014
100 _aEvans, James R.
_eauthor
245 0 _aManaging for quality and performance excellence /
_cJames R. Evans and William Lindsay
250 _aNinth edition
260 _aAustralia :
_bSouth-Western Cengage Learning,
_cc2014
300 _axxi, 697 pages ;
_c26 cm
365 _bPHP6738.08
504 _aIncludes bibliographical references and index.
505 _aPrinciples of quality -- Tools and techniques for quality -- Beyond quality management : managing for performance excellence
520 _aThe ninth edition of Managing for quality and performance excellence continues to embrace fundamental principles, criteria, and historical foundations of total quality, while proving a foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.
650 _aTOTAL QUALITY MANAGEMENT
700 _aLindsay, William M.
_eco-author
942 _2lcc
_cBK
999 _c11616
_d11616