| 000 | 01136nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | NULRC | ||
| 005 | 20250520100651.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a9789814296564 | ||
| 040 | _cNULRC | ||
| 050 | _aTX 911.3.F75 .I86 2010 | ||
| 100 |
_aIsmail, Ahmed _eauthor |
||
| 245 | 0 |
_aFront office : _bmanagement and operations / _cAhmed Ismail |
|
| 250 | _aPhilippine Edition | ||
| 260 |
_aAndover, Mass. : _bCengage Learning Asia Pte Ltd, _cc2010 |
||
| 300 |
_a304 pages : _billustrations ; _c23 cm. |
||
| 365 | _bPHP435 | ||
| 504 | _aIncludes index. | ||
| 505 | _aChapter 1. Hotels-Past and present -- Chapter 2. Hotel classifications -- Chapter 3. The hotel guest -- Chapter 4. The guest room -- Chapter 5. Hotel organization -- Chapter 6. Front office overview -- Chapter 7. Room rate structure -- Chapter 8. The property management system -- Chapter 9. Guest accounting -- Chapter 10. Night audit -- Chapter 11. Housekeeping -- Chapter 12. Reservations and forecasting -- Chapter 13. Measuring hotel performance -- Chapter 14. Guest service | ||
| 650 | _aHOTEL FRONT DESK PERSONNEL | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c10875 _d10875 |
||