Pharmacists talking with patients : a guide to patient counseling / Melanie J. Rantucci

Includes bibliographical references and index.

The role of patient counseling in pharmacy -- The definition and goals of patient counseling in pharmacy -- Understanding patients' needs, wishes and preferences -- Helping patients with adherence and decision making -- The counseling session -- Information provision and educational methods and resources -- Human interactions and counseling skills in pharmacy -- Tailoring counseling to meet individual patient needs and overcome challenges -- Implementing patient counseling as a pharmacy service

The author provides an introduction to patient counselling for pharmacy students and practicing pharmacists. She outlines the various ways of incorporating effective patient counselling into pharmacy practice and gives specific recommendations for developing strong counselling techniques.