Cases in construction supervision / R. Bruce McAfee and Richard N. Feinberg
Material type:
- 879091258
- HD 9715 .M33 1977

Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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National University - Manila | LRC - Annex Relegation Room | Human Resource Management | GC HD 9715 .M33 1977 c.1 (Browse shelf(Opens below)) | c.1 | Available | NULIB000005675 | ||
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National University - Manila | LRC - Annex Relegation Room | Human Resource Management | GC HD 9715 .M33 1977 c.2 (Browse shelf(Opens below)) | c.2 | Available | NULIB000005676 |
Includes bibliographical references.
1. Confusing Instructions -- 2. The Drunken Foreman -- 3. Lying on the Application Blank -- 4. Gimpy -- 5. Material Disposal -- 6. Horseplay -- 7. "Borrowing" Company Property -- 8. The Overheard Conversation -- 9. Hazard Recognition -- 10. The Safety Citation -- 11. Safety Policy Evaluation -- 12. First Aid Action -- 13. Rumor Mill -- 14. Back Injury I -- 15. Back Injury I -- 16. The Safety Training Program -- 17. Climbing the Scaffold -- 18. Ineffective Communications -- 19. The Broken Vibrator -- 20. Safety Violation for Expediencies -- 21. Failure to Wear Personal Protection -- 22. Safety Inspection Format -- 23. Damaged Equipment -- 24. The Community Chest Donation -- 25. The Unfiled Reports -- 26. Two Carpenter Foremen -- 27. The Revised Punch List -- 28. The Inaccurate Telephone Messages -- 29. The Smoking Dispute -- 30. The Disputed Performance Appraisal -- 31. The Broken Office Equipment -- 32. Making Personal Phone Calls -- 33. The Mistyped Letters -- 34. Saturday Pay -- 35. The Revengeful Secretary -- 36. The Buried Notice -- 37. The Saturday Conference -- 38. The Unreliable Office Boy -- 39. Opening Personal Mail -- 40. The Promised Raise -- 41. Personal Use of the Xerox Machine -- 42. Stretching Coffee Breaks -- 43. The Absent Office Boy -- 44. The Application Blank and Performance Appraisal Evaluation -- 45. Moonlighting -- 46. The Vacation Dispute -- 47. The Beard -- 48. The Underpaid Secretary -- 49. The Unattended Staff Meeting -- 50. Inaccurate Bidding.
This book consists of a relatively extensive set of cases which have one characteristic in common: they all deal with "people problems" found in the construction industry. For organizational purposes, the cases have been divided into six categories: leadership, motivation, safety, communication, human relations (interpersonal conflicts), and personnel (personnel selection, employee evaluations, and wage and salary administration). These cases have been generated from the authors' personal experiences and as a result of innumerable discussions with many people both in and out of the construction industry. Each case has been validated for realism by subject matter experts with many years of construction experience. Since this is a case book, it has many characteristics in common with other case books. First, it can be used in conjunction with other textbooks, or it can be used by itself. Second, its purpose is the same as other case books: to develop one's analytical thinking and problem solving ability. Third, the book is designed so that all of the cases need not be used. In fact, the book was written to be effective even if only a few cases are discussed. Finally, the cases range in difficulty from relatively simple and easy to solve to quite complex and difficult to solve. This book is unique in a number of significant aspects, the most important of which is the attempt to make the cases and people come to life. Rather than presenting an unrelated set of cases from different companies involving different people, each case in this book revolves around the actions and interactions of the employees of Ruse Construction Company, Inc. Ruse Construction is a fictitious medium-sized general contracting firm employing approximately 50 individuals. Every person working at the company has a unique personality, and these personalities develop as one reads the cases. Personnel files containing pictures of many employees and other salient background material are another feature of this book which further helps to establish the personalities. Finally, all cases are written in the vernacular of the construction industry, obviously adding to the realism of each case. The book differs, too, from others in that three sets of instructions accompany most cases: Problem Solving Instructions, Policy Formulation Instructions, and Role Playing Instructions. Having three sets enables instructors to select those instructions which are most appropriate to their purposes. These instructions were written with the expectation that not all sets would necessarily be used for each case.
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