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Total quality management / Juan Martin Guasch

By: Material type: TextTextPublication details: Manila, Philippines : Mindshapers Co. Inc., c2015Description: viii, 212 pages ; 27 cmISBN:
  • 9786214060177
Subject(s): LOC classification:
  • HD 62.15 .G83 2015
Contents:
I. Introduction -- II. Beginnings of TQM -- III. Innovators of TQM -- IV. Basic tools of quality control -- V. Total quality management -- VI. TQM in American hotels -- VII. TQM in car manufacturing -- VIII. TQM in hospitals -- IX. TQM in hotel/restaurants : a case study in Greece -- X. An integrated TQM approach for beef production -- XI. TQM in cruise ships -- XII. TQM in education -- XIII. The Cost of quality.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main Filipiniana Tourism Management FIL HD 62.15 .G83 2015 (Browse shelf(Opens below)) c.1 Available NULIB000017341

I. Introduction -- II. Beginnings of TQM -- III. Innovators of TQM -- IV. Basic tools of quality control -- V. Total quality management -- VI. TQM in American hotels -- VII. TQM in car manufacturing -- VIII. TQM in hospitals -- IX. TQM in hotel/restaurants : a case study in Greece -- X. An integrated TQM approach for beef production -- XI. TQM in cruise ships -- XII. TQM in education -- XIII. The Cost of quality.

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