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Cruise operations management : hospitality perspectives / Philip Gibson and Richard Parkman

By: Contributor(s): Material type: TextTextPublication details: New York : Routledge, c2019Edition: Third editionDescription: xix, 379 pages : illustrations, map ; 24 cmISBN:
  • 9781138505179
Subject(s): LOC classification:
  • G 550 .G53 2019
Contents:
1: Contemporary Cruise Operations -- 2: Selling Cruises and Cruise Products -- 3: Maritime Issues and Legislation -- 4: Cruise Geography -- 5: Planning the Itinerary -- 6: Working Onboard -- 7: Guest Services -- 8: Managing Food and Drink Operations -- 9: Managing Facilities -- 10: Health,safety and security -- 11: Talent Management and Training -- 12: Leadership in the Cruise Industry -- 13: Managing Integrated Operations -- 14: Cruise Management Resources.
Summary: Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main General Circulation Tourism Management GC G 550 .G53 2019 (Browse shelf(Opens below)) c.1 Available NULIB000017376

Includes bibliographical references and index.

1: Contemporary Cruise Operations -- 2: Selling Cruises and Cruise Products -- 3: Maritime Issues and Legislation -- 4: Cruise Geography -- 5: Planning the Itinerary -- 6: Working Onboard -- 7: Guest Services -- 8: Managing Food and Drink Operations -- 9: Managing Facilities -- 10: Health,safety and security -- 11: Talent Management and Training -- 12: Leadership in the Cruise Industry -- 13: Managing Integrated Operations -- 14: Cruise Management Resources.

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

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