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	1.		No cover image available Customer service : skills and concepts for success / Robert W. Lucas by Lucas, Robert W [author] Edition: 2nd Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Glencoe McGraw-Hill, c2002 Availability: Items available for loan: LRC - Annex II (2)Collection, call number: Gen. Ed. - CBA GC HF 5415.5 .L83 2002 c.1, ... Place hold Add to cart (remove)
	2.		No cover image available Coaching skills : a guide for supervisors / Robert W. Lucas by Lucas, Robert W [author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Burr Ridge, Illinois : Irwin Professional Publishing, c1994 Availability: Items available for loan: LRC - Annex (1)Collection, call number: Human Resource Management GC HF 5549.12 .L83 1994. Place hold Add to cart (remove)

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