TY - BOOK AU - Kotler, Philip AU - Gary Armstrong TI - Principles of marketing SN - 9780273779827 AV - HF 5415 .K68 2013 PY - 2013/// CY - Boston, Massachusetts PB - Pearson KW - MARKETING --TEXTBOOKS N1 - Includes bibliographical references and index; 1. Defining marketing and the marketing process -- 2. Understanding the marketplace and consumers -- 3. Designing a customer-driven strategy and mix -- 4. Extending marketing ER -