TY  - BOOK
AU  - Collier, David A.
AU  - Evans, James R.
TI  - OM 4 (Operation management)
SN  - 9781133372424
AV  - TS 155 .C65 2013  
PY  - 2013///
CY  - Mason, Ohio
PB  - South-Western Cengage Learning
KW  - PRODUCTION MANAGEMENT
N1  - Goods, services, and operations management -- Value chains -- Measuring performance in operations -- Operations strategy -- Technology and operations management -- Goods and service design -- Process selection, design, and analysis -- Facility and work design -- Supply chain design -- Capacity management -- Forecasting and demand planning -- Managing inventories -- Resource management -- Operations scheduling and sequencing -- Quality management -- Quality control and SPC -- Lean operating systems -- Project management
N2  - "A student-tested, faculty-approved approach to teaching and learning operations management; demonstrate core concepts with company cases & profiles; plus, a full suite of instructor supplements."-
ER  -