Martin, James William

Lean six sigma for the office / James William Martin - Boca Raton, Florida : CRC Press, c2009 - xxii, 339 pages : illustrations ; 25 cm

Includes index.

Align improvement opportunities -- Plan and conduct the Kaizen event -- Implementing solutions

The first section of this book is divided into three chapters. These include strategy alignment, project identification, and a discussion of several important operational elements that are characteristic of a Lean system. Strategy alignment implies that Kaizen events will be link to higher-level organization goals and objectives.

9781420068795


TOTAL QUALITY MANAGEMENT

HD 62.15 .M37 2009