Managing, controlling, and improving quality /
Douglas C. Montgomery, Cheryl L. Jennings and Michele E Pfund
- Unites States of America : John Wiley & Son, Inc., c2011
- xii, 501 pages : color illustrations ; 26 cm.
Includes bibliographical references and index.
Chapter1. Introduction to quality -- Chapter2. Management aspects of quality -- Chapter3. Tools and techniques for quality control and improvement -- Chapter4. Statistical inference about product and process quality -- Chapter5. Control charts for variables -- Chapter6. Control Charts for attributes -- Chapter7. Lot-by-Lot acceptance sampling procedures -- Chapter8. Process design and improvement with designed experiments -- Chapter9. Reliability .
It has been written at an introductory level and does not have extensive prerequisite in terms of mathematical or statistical background,. This book presents and organized approach to quality management, control, and improvement.