TY - BOOK AU - Finch, Byron J. TI - OperationsNow.com: processes, value, and profitability SN - 72416408 AV - TS 155 .F56 2003 PY - 2003/// CY - Boston, Massachusetts PB - McGraw Hill Education KW - PRODUCTION MANAGEMENT N1 - Includes index; 1.Introduction to OperationsNow.com -- 2. Profitability -- 3. Value -- 4. Strategy -- 5. Processes and Capabilities -- 6. Cost -- 7. Quality -- 8. Timeliness -- 9. Resource Planning -- 10. Inventory -- 11. Workforce -- 12. Capacity -- 13. Facilities -- 14. Customer Relationships -- 15. Just-in-Time Management -- 16. Total Quality Management -- 17. Constraint Management -- 18. Supply Chain Management N2 - Employing web-links to articles, news feeds, and company tours, and through the incorporation of short essays accompanied by streaming video, Excel tutorials, and interactive analytical graphics, this book delivers to students the information available in the operations management industry along while providing them with internet-based study aids ER -