Essentials of business communication /
Mary Ellen Guffey
- 4th Edition
- Ohio : South Western Colleg Publishing, c1998
- xx, 428 pages : illustrations ; 28 cm.
Includes index.
1. Laying communications foundations -- 2. Developing writing tools -- 3. Communicating routine messages -- 4. Conveying negative, persuasive, and special messages -- 5. Reporting data -- 6. Communicating for employment