TY - BOOK AU - Vermes, Jean Campbell (Pattison) TI - Secretary's book of instant letters AV - HF 5726 .V37 1972 PY - 1971/// CY - West Nyack, New York PB - Parker Pub. Co. KW - COMMERCIAL CORRESPONDENCE N1 - How to Use This Book -- PART I: Letters Usually Signed by Secretary -- Chapter 1. Letter Routinely Handled by Secretary -- Chapter 2: Letters Written in Employer's Absence -- Letters Written for Secretary's or Employer's Signature -- PART II: Letters Usually Signed by Employer -- Chapter A. Adjustments to Apology -- Chapter B. Banquets and Billing -- Chapter C. Cancellations through Credit Arrangements -- Chapter D. Decisions through Dismissals -- Chapter E. Enclosure and Errors -- Chapter F. Follow-ups -- Chapter G. Good Will -- Chapter H. Holiday Greetings -- Chapter I. Information through Introductions -- Chapter J. Job Interviews -- Chapter L. Location, New -- Chapter M. Meetings -- Chapter O. Orders -- Chapter P. Payments through Presentations -- Chapter R. Refusals, Requests and Replies -- Chapter S. Sales, Sales Promotion through Social -- Chapter T. Thank You's -- Appendix (A). How to Create Your Own Instant Letters -- Appendix (B) Letter Styles and Format -- Appendix (C). Forms and Address. N2 - This instant letter writer is planned to save the secretary hours of time spent in composing letters for herself or her employer. Ordinary form letters can only act as a guide, and rewriting them is sometimes harder than creating your own ER -