TY - BOOK AU - Murphy, Herta A. TI - Effective business communications SN - 70440948 AV - HF 5721 .M87 1988 PY - 1988/// CY - Manila, Philippines PB - Philippine Graphic Arts, Inc. KW - COMMUNICATIONS N1 - Includes index; Part One. Background for communicating -- Part Two. Major plans for letters and memos -- Part Three. Special messages -- Part Four. Reports -- Part Five. Oral communications -- Part Six. Significant concerns for effective business communication N2 - This fifth edition, like its popular, widely adopted predecessors, emphasizes that the purpose and the receiver (audience) of every message should profoundly affect its content, organization, and style of presentation. In keeping with this theme, the book's broad subject matter is practical, ethical, and thorough. Condensed wherever possible, it is integrated with significant new materials, updates, and revisions. Its organization, visual aids, and clear conversational style make meaningful reading easy ER -