General office procedures /
Fred Coleman Archer, Raymond Franklin Brecker, and Jeffrey R. Stewart
- New York : Gregg and Community College Division/McGraw-Hill Book Company, c1975
- viii, 536 pages : illustrations ; 23 cm.
Includes index.
Unit 1. The Office in Today's Business -- Section 1. The Modern Office -- Section 2 Where Office Jobs Are -- Unit 2. Evaluating Yourself for Office Work -- Section 3. The Fundamental Skills and Knowledge Needed -- Section 4. Getting Along With People -- Section 5. The Importance of How You Look -- Unit 3. Reception and Messenger Work -- Section 6 Meeting the Public -- Unit 4. Telephone Calls and Telegrams -- Section 7. Telephone Communications -- Section 8. Telephone Equipment and Special Services -- Section 9. Telegraph Communications -- Unit 5. Office Mail Operations -- Section 10. Incoming Mail -- Section 11. Outgoing Mail -- Section 1.2 Postal Services -- Unit 6. Typing in the Business Office -- Section 13. Business Letters -- Section 14. Specialized Typing Assignments -- Section 15. Typing Equipment -- Unit 7. Filing -- Section 16. Alphabetic Filing - Part 1 -- Section 17. Alphabetic Filing - Part 2 -- Section 18. Alphabetic Filing - Part 3 -- Section 19. Subject, Numeric, Chronological, and Geographic Filing -- Section 20. General Filing Procedures and Equipment -- Unit 8. Computing and Data Processing Activities -- Section 21. Adding and Calculating Machines -- Section 22. Office Data Processing -- Unit 9. Preparing Multiple Copies -- Section 23. Fluid Duplicating -- Section 24. Stencil Duplicating -- Section 25. Offset and Photocopy Duplicating -- Unit 10. Dictation Systems -- Section 26. Equipment and Procedures -- Unit 11. Personal Efficiency -- Section 27. Working Methods and Habits -- Section 28. Resources to Know -- Unit 12. Business Writing -- Section 29. Handling Correspondence -- Section 30. Composing Business Letters and Memorandums -- Unit 13. Cash Control Systems -- Section 31. Handling Incoming Funds -- Section 32. Handling Outgoing Funds -- Section 33. Reconciling the Bank Statement -- Section 34. Special Cashiering Activities -- Unit 14. Sales and Accounts Receivable Systems -- Section 35. Sales Operations -- Section 36. Handling Accounts Receivable -- Unit 15. Inventory and Stock Control Systems -- Section 37. Controlling Inventory -- Section 38. Inventory Reports -- Unit 16. Shipping Systems and Procedures -- Section 39. Materials and Methods -- Unit 17. Purchasing and Accounts Payable Systems -- Section 40. Purchasing Activities -- Section 41. Handling Accounts Payable -- Unit 18. Payroll Systems -- Section 42. Assembling Payroll Data -- Section 43. Preparing the Payroll -- Unit 19. Getting the Job You Want -- Section 44 Choosing Your Career.
Offices in business, government, and industry offer an extraordinary number and variety of opportunities for immediate employment. The expansion of office staffs plus the replacement of workers in various clerical positions results in a pressing demand for hundreds of thousands of new typists, general office clerks, file clerks, payroll clerks, messengers, and other vitally important employees each year. Thus the main objective of General Office Procedures, Fourth Edition, is to help high school students qualify for the entry-level office jobs most frequently and most widely available today.