TY - BOOK AU - Lucas, Robert W. TI - Coaching skills: a guide for supervisors SN - 786302208 AV - HF 5549.12 .L83 1994 PY - 1994/// CY - Burr Ridge, Illinois PB - Irwin Professional Publishing KW - SUPERVISION OF EMPLOYEES N1 - Includes bibliographical references; Why Coach? -- Opportunities for Coaching -- A Model for Effective Coaching -- Building Interpersonal Relationships -- Effective Feedback Strategies -- Other-than-Average Performers -- Coaching Performers with Special Needs -- Coaching Documentation. N2 - Coaching can play a significant role in maximizing employee performance. It can also be instrumental in improving your management performance. Now, with this practical guide, you'll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today's business environment. This book also addresses ways to coach employees with special needs, including underachievers, overachievers, and those with disabilities ER -