Ulrich, David

Results-based leadership : how leaders build the business and improve the bottom line / David Ulrich, Jack Zenger and Norm Smallwood - Boston, Massachusetts : Harvard Business Review Press, c1999 - xiv, 234 pages ; 24 cm

Includes bibliographical references and index.

Connecting leadership attributes to results -- Defining desired results -- Employee results : investing in human capital -- Organization result : creating capabilities -- Customer results : building shareholder value -- Becoming a result-based leader -- Leaders building leaders

875848710


LEADERSHIP

HD 57.9 .U45 1999