Results-based leadership : how leaders build the business and improve the bottom line /
David Ulrich, Jack Zenger and Norm Smallwood
- Boston, Massachusetts : Harvard Business Review Press, c1999
- xiv, 234 pages ; 24 cm
Includes bibliographical references and index.
Connecting leadership attributes to results -- Defining desired results -- Employee results : investing in human capital -- Organization result : creating capabilities -- Customer results : building shareholder value -- Becoming a result-based leader -- Leaders building leaders