TY  - BOOK
AU  - Kaplan, Robert S.
AU  - Norton, David P.
TI  - The Balanced scorecard: translating strategy into action 
SN  - 875846513
AV  - HD 56 .K35 1996  
PY  - 1996///
CY  - Boston, Massachusetts
PB  - Harvard Business Review Press
KW  - STRATEGY
N1  - Includes index; Part one : Measuring business strategy -- Part two : Managing business strategy
N2  - The book, while as comprehensive and complete as we could make it, is still a progress report. During the past three years, we have seen new developments and applications as the scorecard concept takes hold in more and more organization
ER  -