Management /
Kathryn M. Bartol and David C. Martin
- Third edition
- New York : McGraw Hill Education, c1998
- xxv, 779 pages : illustrations ; 29 cm.
Part 1. Introduction -- 1. The Challenge of Management -- 2. Pioneering Ideas In Management -- 3. Understanding Competitive Environments and Organizational Cultures -- 4. Social Responsibility and Ethics in Management -- Part 2. Planning and Decision Making -- 5. Managerial Decision Making -- 6. Establishing Organizational Goals and Plans -- 7. Strategic Management -- Part 3. Organizing -- 8. Basic Elements of Organization Structure -- 9. Strategic Organization Design -- 10. Managing Diverse Human Resources -- Part 4. Leading -- 11. Change Management and Innovation -- 12. Motivation -- 13. Leadership -- 14. Managerial Communication and Interpersonal Processes -- 15. Managing Groups and Teamwork -- Part 5. Controlling -- 16. Controlling the Organization -- 17. TQM and Managerial Control Methods -- 18. Operations and Service Management -- 19. Information Systems for Management -- Part 6. Across All Functions.
The key managerial functions of planning, leading, organizing and controlling are at the centre of this text. Four main themes are emphasized - managing diversity, global perspectives, managing innovation and valuing quality - and learning aids include case studies and exercises.