TY  - BOOK
AU  - Fink, Steven
TI  - Crisis management: planning for the inevitable 
SN  - 814458599
AV  - HD 49 .F56 1986 
PY  - 1986///
CY  - New York
PB  - American Management Association
KW  - MANAGEMENT
N1  - Includes index; A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times
N2  - Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis
ER  -