Irwin, David

On target : achieving best business performance / Darwin irwin - [London] : Business Press, c2000 - viii, 232 pages ; 23 cm.

Includes index.

Chapter 1. Measure for measure -- Chapter 2. Establishing a framework -- Chapter 3. Operations -- Chapter 4. Quality targets -- Chapter 5. Supplier measurement -- Chapter 6. Marketing measures -- Chapter 7. Staff -- Chapter 8. Financial measures -- Chapter 9. Impact on society -- Chapter 10. Performance checklist.

This volume seeks to help the reader understand the importance of setting targets in each of five strategic areas: finance, marketing, quality, staff development and activity. It provides explanation and examples on setting targets and using them to exercise control over a business.

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STRATEGIC PLANNING

HB 5351 .I65 2000