Computer operations training : a strategy for change /
Peter E. Berkeley
- New York : Van Nostrand Reinhold Company, Inc., c1984
- xi, 317 pages : illustrations ; 23 cm.
Includes index.
1. This is the environment -- 2. A stages framework for operator training -- 3. Security - cause for concern -- 4. Computer operations : impact on corporate data processing -- 5. What's the current status of your operations training? -- 6. The commitment to training -- 7. Job description -- 8. Identifying training needs -- 9. Identifying a core library of courses -- 10. Evaluating the available types of training materials -- 11. Career paths: progression through computer operations -- 12. Computer operations training facilities -- 13. Coordinating strategies with central training -- 14. A strategies for change.
This book is also intended for the computer operations training officer. This will not be an easy task. He willl be charged with the responsibility of implementing, maintaining, and monitoring a most complex training environment.