Nickson, Dennis <br/><br/>
Human resource management for the hospitality and tourism industries / 
Dennis Nickson 
 - Amsterdam :  Elsevier Science,  c2007 
 - xiii, 305 pages ;  25 cm. 
<br/><br/>Includes index. 
<br/><br/>Chapter 1. Human resource management and the tourism and hospitality industry: An introduction -- Chapter 2. International Human resource management -- Chapter 3. Organizational culture -- Chapter 4. Labour markets -- Chapter 5. Recruitment and selection -- Chapter 6. Equal opportunities and managing diversity -- Chapter 7. Training and development -- Chapter 8. Performance management and performance appraisal -- Chapter 9. Reward strategies in the tourism and hospitality -- Chapter 10 . Employee relations, involvement and participation -- Chapter 11. Welfare, health and safety -- Chapter 12. Grievance and disciplinary procedures -- Chapter 13. Concluding comments 
<br/><br/><label>ISBN: </label>9780750665728 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TX 911.3.P4 .N53 2007