TY  - BOOK
TI  - Hospitality and restaurant management: competency guide 
SN  - 9780132283809
AV  - TX 901 .H67 2007 
PY  - 2007///
CY  - Upper Saddle River, New Jersey
PB  - Pearson/Prentice Hall
KW  - HOSPITALITY INDUSTRY -- MANAGEMENT
N1  - Includes index; The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting
ER  -