Operating and managing a hotel & restaurant business /
Amelia Samson-Roldan
- Revised Edition
- Paranaque City, Philippines : Skills Development & Management Services, c2007
- viii, 296 pages ; 25 cm.
Includes bibliographical references and index.
Chapter 1. Creating a favorable organization climate -- Chapter 2. Overview of management and supervision -- Chapter 3. Planning-Setting Direction -- Chapter 4. Organizing the work -- Chapter 5. Monitoring, leading and directing -- Chapter 6. Controlling and improving work performance -- Chapter 7. Cost control in food and beverage operations -- Chapter 8. Cash control -- Chapter 9. Starting a hospitality business