TY  - BOOK
AU  - Stutts, Alan T.
AU  - Wortman, James 
TI  - Hotel and lodging management: an introduction 
SN  - 471474479
AV  - TX 911.3.M27 .S78 2006 
PY  - 2006///
CY  - Hoboken, New Jersey
PB  - John Wiley & Son, Inc.
KW  - HOSPITALITY INDUSTRY -- MANAGEMENT
N1  - Includes index; Preface. Introduction. Chapter 1: Growth and Development of the Lodging Industry.-- Chapter 2: Organizational Structure.-- Chapter 3: The Front Office.-- Chapter 4: Housekeeping.-- Chapter 5: The Marketing and Sales Department-- Chapter 6: Human Resource Management. --Chapter 7: Hotel Food and Beverage.-- Chapter 8: Loss Prevention and Security-- Chapter 9: The General Manager.-- Chapter 10: Yield Management--. Chapter 11: Management Contracts and Franchise Agreements.-- Chapter 12: Time-Share and Vacation Ownership.-- Chapter 13: Resorts, Themed Lodging, and Special Lodging Environments.
N2  - The operation of hotels, motels, and other lodging facilities presents unique problems for managers. Hotel and Lodging Management, Second Edition addresses the entire operation of a lodging facility, with an emphasis on the interrelationship between its departments
ER  -